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Updated Monday, March 23, 2020

ORDERS ARE NOW SHIPPING

In compliance with Los Angeles County’s “Safer At Home” Emergency Order, we have closed our Los Angeles fulfillment center.

Fortunately, in the past 24 hours we have been able to set up a backup fulfillment center which has allowed us to continue processing and shipping orders.

Please note that our backup shipping facility is limited with staff and order processing and delivery may be delayed 5-7 business days as we adjust to the ongoing safety protocols.

This is an evolving situation and we are doing our best to meet our customers' needs while also cooperating with the government's efforts to slow down the spread of COVID-19. 

 

I signed up for an upcoming training class. Will it be cancelled?

All training classes scheduled to take place in March 2020 have been rescheduled. In addition, the Honolulu training class scheduled for April 17, 2020 has also been rescheduled. We have sent an email to registered students with the new training dates. All other training classes are still scheduled as normal. We will updated registered students as necessary.

If your class is postponed, you will be eligible to select another training date and/or location of your choice.

Rescheduled Training Classes

Los Angeles - Advanced Mega Volume
Original Date: March 22 & 23
New Date: April 27

Boston - Advanced Mega Volume
Original Date: March 21 & 22
New Date: April 17 & 18

Los Angeles - Russian Volume
Original Date: March 28
New Date: May 2

Honolulu - Advanced Mega Volume
Original Date: April 17
New Date: May 16

 

Customer Service

Our customer service team is here and ready to help. We are available via telephone, email, text, and live chat during the following hours.

Customer Service Hours: 9:00AM - 5:00PM PST

Telephone (Call and Text)
(424) 408-0400

Email
Order status, shipping, and product questions
contact@lashboxla.com

Training
office@lashboxla.com

 

We will continue to send updates as the situation evolves and more information becomes available.

Thank you,

Your Family at LashBox LA


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