Subscription FAQ

Subscribe to our Adhesive Subscription Program and save 15%. We currently offer subscriptions for the following adhesives and will be adding more items in the near future.

 

PLEASE READ: Subscriptions are only recommendeded for customers that have already used this item. If you have not used this item, we strongly suggest that you try a one-time purchase, prior to subscribing.

Minimum subscription period is 60 days. A 30-day cancellation notice is required. Opened items may not be returned.

Please e-mail support@lblapro.com to make any changes to your subscription.

 

How do I subscribe?

You can subscribe to an item by going to the item's product page on lashboxla.com. We currently are offering subscriptions for 4 of our adhesives and will be launching subscriptions for more items in the near future!

Can I subscribe from the LashBox LA Mobile App?

We are not able to accept subscription orders through the Mobile App at this time. Subscription orders must be placed through our website at lashboxla.com. You may click any of the product links above to go to access lashboxla.com and subscribe. 

Can I cancel my subscription?

Yes, you may cancel by emailing support@lblapro.com.com and requesting for your subscription to be canceled. Minimum subscription period is 60 days. A 30-day cancellation notice is required. Opened items may not be returned.

Can I modify my subscription? 

Yes, if you would like to change day of the month that your item ships, please contact us at support@lblapro.com and we can change that for you.

How do I receive free shipping for my subscription? 

When you place your initial order for your subscription, your order must ONLY contain the subscription item. If you have any non-subscription products in your shopping cart, your order will not be eligible for free shipping. 

How will I be charged each month?

The credit/debit card that you use when you place your initial order for the subscription will be charged each month on the date of your order. For example, if your initial order is placed on April 5th, then on the 5th of each month, your card will be charged.